» Swiggy Zomato Integration Point of Sale for Food and Beverage Merchants
Managing a restaurant that generally depends on dine-in orders to turn a profit is undoubtedly not the best business decision. You can make the most of your existing setup by using platforms like Swiggy Zomato etc. And serve a wide range of customers and capture several orders by offering food delivery service with a button click. The food delivery market is growing steadily year after year, and restaurants are making the most of it by providing an extensive menu for home delivery. If you don't have a proper setup to handle the demand, then managing the multiple services regularly is undoubtedly time-consuming and stressful. Manually punching every order is one of the significant pain points experienced by several restaurant owners. You can solve this issue by integrating the restaurant point of sale system with the delivery partner application.
Integrating the current restaurant point of sale system with the perfect delivery partners dashboard might look challenging initially if you are using a typical on-premise point of sale system as they are built on a specific framework, but when you switch to a cloud-based point of sale system the first step you need to do is how will you integrate Swiggy or Zomato with your point-of-sale system.
Importance of Swiggy/Zomato Integration:
It would be best if you looked into the Swiggy integration with your point-of-sale system once you are settled on the cloud best point-of-sale system. It is generally done with an application programming interface or some intermediary in layman's terms, allowing the merger of 2 applications. It means that the two applications need to connect with each other and function in unison. You need to sign up on the respective websites to get the application programming interface. Once you have completed that, you can become a successful partner of Swiggy or Zomato and then you can get going with the final part of integrating your POS with the 3rd party program.
You can integrate your pos by reaching out to the point-of-sale system provider or connecting with the 3rd party provider who does Swiggy integration with the end of sale system. Some of the providers also provide Swiggy integration with your point-of-sale system by charging some extra money, and they also take care of it while setting up the point-of-sale system initially for the first time. In addition, there are various 3rd party services whose services are to provide Swiggy integration with the point-of-sale system to restaurants that want to use plug and play integration system.
Benefits of integrating 3rd party aggregators in your current point of sale system
There are different advantages of integrating the 3rd party food delivery apps into a single dashboard:
The best part of integrating the 3rd party app into the restaurant point of sale system is that you can drastically cut down on the time you spend manually punching orders. You can also reduce the human errors that occur while you are recording orders in the system.
A single dashboard for all the orders will make things quite simple for you and convenient to keep track of while reducing the need to switch between different dashboards. It will also reduce the confusion you face while switching between different dashboards and handling the dining orders.
You can seamlessly make the changes to your menu that would be reflected across different dashboards in real-time. For example, you need to change the menu when you run out of a particular item for the day so that the customer knows that the specific dish is unavailable for the day. When you make these changes in real-time, you can avoid scenarios where a client orders a meal that is unavailable and has to face a negative experience.
When you integrate your 3rd party aggregator into your current point of sale system, you can keep track of analytics over different dashboards. Keeping track of all the analytics is nothing less than a hassle that proves to be confusing. When you have a unified dashboard that provides analytics on the delivery service line, you can make better decisions and check if your monthly sales are increasing or not.
Hence, the key takeaway is that if you plan to do Swiggy integration with your point of sale system first, you need to have a cloud-based point of sale system capable of integration featuring API. You can check out the Romio Technologies ERP solution that handles the backend if you find it challenging to manage stock and need advanced software to take the same. At Romio Technologies, we help our clients to integrate their current point of sale system into 3rd party aggregators. Integration is essential in recent times as more and more people choose to order instead of stepping out to eat.
