» How A Smart Restaurant POS Provides Complete Restaurant Management

There is a need for a single integrated solution with technology making strides in the restaurant niche. This solution allows you to manage various aspects of your restaurant in one place. It is where the intelligent restaurant POS comes into the story.

The restaurant POS is way more than just being a smart billing system. It is a comprehensive restaurant POS which works like complete restaurant management that offers an end-to-end solution for all your activities. It includes everything from an end-to-end solution to billing and customer management. In addition, the POS can easily automate and optimize the complete process.

How can a restaurant POS give you complete control over your regular day-to-day operations are?

1 - Order taking and billing are mainly two different parts of a restaurant. If you have a fast and efficient order-taking process, it can also enhance your table turnaround time and improve your revenues. You can equip your waiters with a perfect order-taking app, which allows them to accept all the orders from the given app and push them from POS directly. The app is also known as the mini version of the POS.

One of the best parts about the app is that it reduces your order placing time, so the clients don't need to wait for the order to be punched manually in the POS. In addition, split billing is something that a restaurant needs to have as clients often ask for a separate bill for their meals and drinks or want to pay differently if they are visiting in a large group.

2 - Table reservations are also synonymous with fine dining restaurants, but this isn't the case. Instead, many casual dining restaurants give their clients the freedom to reserve a given table. This is made it easy for restaurants to prepare for the potential people visiting and allows them to make the most of the guest experience.

While using a POS system, your clients can easily book a table. Depending on your current availability, you can forecast the time it would take to seat the clients during the peak hours and tell them when they can expect a booking. You can also use this system to allow your patrons to pre-order their meals. It helps in providing seamless service to the clients once they are seated. Using this given system, you can easily send out SMS to patrons that confirm their reservations.

3 - Accept online orders:There has been a significant surge in online ordering with the advent of the food tech revolution. Online food companies including Zomato, Swiggy, and Facebook are some of the main stakeholders in the niche, and restaurants have got several orders from these platforms. Even a single restaurant receives orders from different platforms, which makes manually updating the given orders in the given POS system from the media easy.

People use third-party platforms to order food from restaurants, but the margins are also quite steep, which ultimately puts the restaurant's profits at stake. Hence it is suitable for restaurants to have their ordering website or online app. The website can be easily customized as per the restaurant's theme and seamlessly displays the menu. It is also integrated with the restaurant's CRM, which allows you to collect all the valuable details, including contact information.

4 - Optimizing the order preparation process:There is an excellent possibility that your orders will be missed or delayed, especially during peak or rush hours. With the kitchen display system, you can make the ordering process seamless and informative. It is vital to the digital KOT system, and when the order is placed, it is quickly reflected in the system in the kitchen.

The kitchen staff can also see any special request from guests, which the server can otherwise miscommunicate. The KDS also shows the order status and the time taken to prepare it. Therefore, you can take time to optimize the process.

Conclusion : As your restaurant expands, you would manage several outlets simultaneously, and it can be a challenge without software. However, when you have a robust restaurant management system, you can manage several outlets at a time. Hence you must have a great POS system to run a restaurant successfully.