Follow these measures and Checklist to ensure Hygiene
As the government prepares to give a green signal to the restaurants dine in or eateries to reopen after lockdown, many restaurants are gearing up to open up again with the new protocol and norms.
The experience of these diners will definitely open up to a new culture for which not only the staff but customer is also ready to experiment. But opening and executing the restaurants comes with great changes and responsibility. Here is a complete guidelines or checklist that we wish to share so as to support your transition to the new phase.
Reopening restaurants will need a lot of cleanliness than regular days which we were experiencing prior to the COVID 19.The successful implementation of these sanitation controls will likely require lot of trainings to the staff as a continuous process. It will be a great help if you can implement an audit tool or utilize some audit staff for the purpose. These features will definitely increase your cost of operations but initially to make cleanliness a habit it is worth making use of such technologies.
Complete Sanitization and cleaning before Opening: Since these Operations have been shut from quite a long time so every minute corner needs a deep cleaning before going live. Thoroughly clean and sanitize every corner of the FOH and BOH.
Maintain a frequent cleaning Schedule: High contact areas should be cleaned and sanitized frequently but do not neglect the areas with less contact points. Areas such as door knobs, stair case handles, Lifts, chairs, faucets, Point-Of-Sale screens and tablets, self-service areas, tabletops are commonly touched areas. Clean and sanitize reusable menus also.
Increase use of single-use items: Consider using Single use items, Though they decrease the presentation of the restaurants, but in current situation your customer will not mind as safety and Hygiene is the top priority
Cleaning the kitchen: The BOH of any restaurant is very different from its FOH you need to maintain special procedure duration and stock for the cleanliness of this section. Make it a point to Protect your food when sanitizing.
Cleaning restrooms: Schedule restroom cleaning and sanitizing throughout the day. Also, make sure restrooms are fully stocked with soap and hand sanitizer.
Each Restaurateur should start the operations with social distance as the “Prime Mantra” in there mind. Certain guide lines for which are:
Modify your floor plan: As restaurants open up to the new protocol one need to modify the floor plans such as distance between two tables must be at least 6 feet. This may reduce your seating capacity from 30 – 60%. This again will result in low returns so we should be prepared for that too. Plan to remove the community tables also. Design a location for Pick up and Delivery with proper sanitization facilities.
Social distancing in the kitchen: Maintaining social distance in the kitchen could be a real hard matter to implement so if possible maintain separate station with 6 feet distancing but if not possible than stock in your kitchen with Masks, Glove, Sanitzer, Soaps for each worker. Maintain a process of cleaning the kitchen slabs repeatedly. Certain restaurateurs are also considering installations of Cameras into the kitchen which will lead to maintain a better discipline and Live streaming of these vedios would actually increase customer confidence to the supplies.
Lower party bookings: Limit the number of cover per seat for initial period and work as per the guidelines
Table reservation system: Implement a table reservation system so the client waiting time reduces and it will benefit you in maintaining the social distance too. One need to promote the reservation system to manage hygiene.
Limit contact: Utilize technology to reduce the direct contact with the customers. Online Menus, Preorder bookings, online checkout are few of the features of Contactless Dining that can be of great benefit in this situation.
Since we have realized at many points that there will definitely be a raise in operation costs post Covid lockdown Openings So here are certain measures that you may take to keep a check on them
Menu reengineering: You may consider Compressing the menu. Try not to implement extensive menus of your regular days. Craft your menu such as it will give you maximum profit but remember to cook fresh.
Utilize technology: You may consider reducing the floor staff by making use of technology such as Online Ordering and payments through contactless dining Solution.
Operate Different Modes: If possible instead of running the FOH one may consider Operations as Delivery model only, Take away with supplies in the car, Cloud Kitchen etc. This will reduce a lot of overhead cost of operations of the Front Of House As no sitting Dine in will be operational.